We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about the types of personal data we process and the purposes for which we process it.

 

1. Data controller

 

Ferðaþjónustan Rauðasandi ehf is the data controller responsible for this website. Contact details are provided at the end of this policy.

 

2. What personal information we collect:

 

We only collect personal information that you provide to us. This may include:

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• Name and contact information (email address and telephone number)

• Information you include in your message or enquiry

 

3. How we collect your information

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Information about you will be collected in several ways:

• when you submit a general enquiry via our website

• when you contact us through email or phone

• when you interact with us through social media

• when you book our accommodation through third-party websites

• when you request a booking through our website

 

4. How we use the information we collect

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We use your personal information for the following purposes:

• to provide the services you have requested

• to communicate with you regarding your request or booking

 

We do not use your personal data for marketing purposes or sell it to third parties. We only share data with third-party services where necessary for the operation of this website. This may include providing certain functions, such as booking services or maps. These services may process your data in accordance with their own privacy policies.

 

5. Legal basis for processing

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We process your personal data based on:

• your consent (e.g. when you contact us)

• taking steps prior to entering into a contract (e.g. accommodation bookings)

 

6. Third-party services

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Our website may contain links to external services, such as booking platforms. If you use these services, the privacy policies of those services apply. We use a third-party booking system (godo.is) to manage bookings for our huts. Any personal data you enter during the booking process is processed by this provider according to their privacy policy. Accommodation bookings and payments are handled by third-party providers. These providers process payments entirely; we do not process or store payment information ourselves. We also embed a map to show our location. This may involve processing technical data, such as your IP address. Please note that some third-party services may transfer data outside the European Economic Area (EEA).

 

7. How long we keep your information

 

We only retain your personal data for as long as is necessary to respond to your enquiry or provide our services. In some cases, we may retain data in order to comply with legal obligations (e.g. accounting requirements). After that, your data will be securely deleted.

 

8. Your rights

 

You have the right to:

• request access to your personal data

• request correction or deletion

• request restriction of processing

• request data portability

• lodge a complaint with a data protection authority

 

If you have a complaint about how we use your information, please contact us directly in the first instance so that we can address it. To do so, please contact us at melanes451@gmail.com.

 

Contact

 

If you have any questions about this privacy policy or your data, please contact us:

 

Ferðaþjónustan Rauðasandi ehf

Melanes, 451 Patreksfjörður

Iceland

 

+354-783-6600

 

melanes451@gmail.com

 

By using this website, you agree to this privacy policy.

 

Last updated: 31.03.2026